What does Software as a Service (SaaS) provide to customers?

Software as a Service (SaaS) refers to a cloud-computing model where software applications are delivered over the Internet, allowing users to access them without needing to install the software on local devices. This model provides numerous advantages, including the ability to use software from any device with an internet connection, automatic updates, and scalability.

In the context of the options, choosing the second option clearly reflects the essence of SaaS. Unlike traditional software that requires installation on individual devices, SaaS applications are typically accessed via a web browser, making them more flexible and convenient for users. The management of the software lies with the service provider, who ensures that it remains operational, secure, and up-to-date, thereby relieving users of the burden of maintenance.

The other options describe characteristics that do not align with the SaaS model. For example, the first option implies on-premises software installation, which is contrary to the SaaS delivery method. The third option suggests software ownership without subscription fees, which contradicts the typical SaaS payment model, where users usually pay a subscription fee for access rather than owning the software outright. Lastly, the fourth option states that the software is limited to single-user access, whereas many SaaS applications cater to multiple users