What is the primary function of a chatbot?

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The primary function of a chatbot is to simulate conversation with users. Chatbots utilize artificial intelligence and natural language processing to engage in dialogue, providing responses that mimic human conversation. This capability enables chatbots to assist users by answering questions, guiding them through processes, or providing customer support in a way that feels interactive and engaging.

While other choices involve important functions, they do not capture the essence of what a chatbot is designed to do. For instance, assisting with search engine optimization focuses on improving a website's visibility on search engines, which is unrelated to conversational interaction. Monitoring internet traffic pertains to tracking data flow and usage statistics online, which does not involve engaging with users on a conversational level. Storing user data is about collecting and managing information rather than facilitating a dialogue. Thus, the distinct purpose of chatbots lies in their ability to create user-friendly conversational experiences.

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